Your Local Dealer:
SoCal Soft Water
20286 Symphony Drive Riverside, CA 92507
Call Now: 1-951-498-4468
Your Local Dealer:
SoCal Soft Water
20286 Symphony Drive Riverside, CA 92507
Call Now: 1-951-498-4468
Click on a photo to enlarge.
A customer reached out to us regarding iron in her water. She had been talking with her neighbors about the iron in her water, and they told her they had purchased an iron filter from us, and it was working great to remove the iron. We set up a time for one of our project coordinators out to test the water and see what we could do. After some tests we found enough iron that would be causing stains on anything the water touches. We recommend installing and iron filter to remove the iron from the water, the customer agreed and got a install scheduled. After a quick and clean install, the customer was very happy not to have iron in the water anymore!
A customer called that their softener was no longer working and did not know what was wrong with it. A service technician was sent out to get the equipment running again, but upon arrival they concluded the softener had pretty well destroyed itself. It had broken parts rattling around inside the housing. Instead of fixing the softener, the homeowner decided replacement of a 20 year old softener was probably better than fixing it, so a project coordinator was scheduled to facilitate choosing between our model options and to test the water in the home to make sure we were suggesting the best options.
The customer chose to have a ES-1044 installed to treat their water hardness and prevent hard water marks or build up on their glass, bathrooms and appliances.
A service technician was sent out to fix a leaking softener, but when they arrived they quickly realized that there was a catastrophic failure and the whole softener would have to be rebuilt.
Instead of rebuilding their 20+ year old softener the customer decided to replace it instead. After having a conversation with our Project Coordinator they chose our EVR-1044U. This system has WET, our water and salt saving programming, and is Wi-Fi capable for remote monitoring and settings access.
The homeowner also decided to join our maintenance program for preventative service, salt deliveries and a lifetime warranty of the equipment. With how salt efficient the softener is, this product, in conjunction with the maintenance plan, is a mostly install and forget set up. The customer may only need to check on the system once a year before we are back out to tend to the system for them.
We had a customer reach out to us because he was looking to add some water treatment too his home. The customer recently found out he has been having dry itchy sink from the hard, chlorinated city water. We sent out a project coordinator to test the water and see what we could do to help. After some testing, the water was hard and had a high amount of chlorine in the water. When dealing with both, we recommend our EVRC water softener. The EVRC is a high efficiency softener but also has a carbon chamber to remove chlorine out of the water. The customer was excited we can remove both with one piece of equipment and not have to change a filter every couple months. We also installed a Clear Flo ro to get the best drinking water for the home. After a nice clean install, the homeowner can enjoy his water again!
We had a customer that we do salt delivery's for reach out because the softeners they had where leaking and they could not be fixed. We sent out a project coordinator to check things out to see what we could do for them. After checking out the plumbing and the set up we were able to put a quote together for them. They agreed to the new softeners and we got them ordered up. We where able to get out techs out and get the job done in one day. They are happy to have new units that no longer leak!