Your Local Dealer:
SoCal Soft Water
20286 Symphony Drive Riverside, CA 92507
Call Now: 1-951-498-4468
Your Local Dealer:
SoCal Soft Water
20286 Symphony Drive Riverside, CA 92507
Call Now: 1-951-498-4468
Click on a photo to enlarge.
Customer called in as she has had several water treatment systems over the years and nothing seamed to be working. Has a lot of rotten egg odor, and rust staining her home. A Project Coordinator was sent out to her house to assess the water coming into the house, and found they had 34 gpg of hardness, 8 ppm of iron, and a definite smell of sulfur coming through as well.
The equipment that was installed was only 8 years old, but did not seem to be taking care of most of their concerns anymore. The Project Coordinator let them know that the current equipment was not that old, and suggested having a service technician come out to the house. The customer wanted to still learn about new equipment, and once she heard that if she got new equipment and went on the maintenance plan, we would help maintain it on a yearly basis, and give her a lifetime warranty on the new units, she decided to just have us install new equipment on the maintenance plan.
We installed a new EVR-1054 water softener, and n EVFE-1354 Iron Filter to help with the sulfur and iron issues that she was having. The customer is happy knowing her water is clean and safe, and that we will be the ones helping her take care of it.
Mr. and Mrs. S. were having issues with an aging iron filter and after maintenance was found to be unsuccessful, our technician found that the best route was for replacement. They were noticing yellow water around the house and after testing the water to find how much iron was causing the problem, we found that the EVFE iron filter was the best fit to take care of their iron staining concerns.
Mr. & Mrs. R. had been living on a well for a number of years and experienced everything from iron staining, sulfur odors and hard water issues. They had an aging system in place that was no longer able to be repaired due to a discontinuation, so they wanted to see what modern solutions were available and had worked with us in the past. After finding the existing water conditions, it was recommended that they move forward with our EV2-MIN water conditioner. The EV2-MIN water conditioner is capable of handling high iron, hardness, and low level sulfur odors. So now all their issues are addressed under one system.
Like all mechanical equipment, water softeners do stop working if not taken care of. This customer in Greenville for example purchased a home with an existing softener and did not know much about how they work. They kept salt in the system, and it worked for several years before starting to cause flooding in the basement, but with annual maintenance they can last well beyond their expected lifespan. Now with a new system and regular maintenance there will be a lot less standing water in this basement.
Homeowner currently was using a competitors iron filter and softener and was getting iron staining. They were looking to update and have minimal equipment because there was not a lot of space in the basement. We installed an EV2-1054 which is an all in one iron filter and softener and solved all of their water issues.